SMS Terms & Messaging Policy

Program description

We operate two distinct SMS message categories. You may opt in to either or both, and consent for each is collected separately on our contact form:

• Transactional / Informational SMS: appointment confirmations, reminders, scheduling changes, intake paperwork links, and other care-related messages.
• Promotional / Marketing SMS: wellness tips, occasional special offers, and promotional messages.

How to opt in

To opt in, complete the contact form at our Contact page, provide your mobile number, and check the consent box(es) for the category of messages you want to receive. Consent to receive SMS messages is not a condition of purchasing any goods or services.

How to opt out (STOP)

You can opt out of SMS messages at any time by replying STOP to any message we send. After you send STOP, we will send a single confirmation message and will not send any further SMS messages unless you opt in again.

Help (HELP)

For help at any time, reply HELP to any SMS message from us, or contact us at (407) 909-4788 / info@mattiaspinalcare.pro.

Message frequency

Message frequency varies depending on your interactions with us (e.g., upcoming appointments, promotions). You will not be enrolled in any recurring message program without your prior consent.

Message and data rates

Message and data rates may apply, depending on your wireless carrier and plan. We do not charge separately for SMS messages.

Supported carriers

Our SMS program is compatible with major U.S. carriers including AT&T, T-Mobile, Verizon Wireless, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

Privacy of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories listed in our Privacy Policy exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile phone numbers and SMS opt-in data are used solely by Mattia Spinal Care (Elite Spinal Care & Rehab Center LLC) to deliver the messages you requested. We may share information with sub-contracted service providers (for example, our SMS platform) only to deliver those messages.

Changes

We may update these SMS Terms from time to time. Material changes will be reflected by the "Last updated" date above.

Contact

Mattia Spinal Care (Elite Spinal Care & Rehab Center LLC) · Orlando, Florida · (407) 909-4788 · info@mattiaspinalcare.pro